Frequently Asked Questions
What is your return policy?
If the product received is damaged or defective or incorrect, it can be returned by contacting us. Please note that the product must be in its original packaging and you must provide the invoice.
What is your delivery time?
It normally takes 4-5 day to deliver your parcel in major cities of Pakistan. But it might take longer to deliver your parcel depending on your location and weather and political conditions of the country.
How can I apply the discount code?
In your cart, click on the add discount code option and enter the discount code.
On checkout page, enter the discount code in the discount code field.
Please note some discounts are conditional and can not be combined with other discounts and promotions.
Where is my order invoice?
When you place your order on our website, you will receive an email of your order confirmation along with an invoice.
Can I place my order on phone?
Yes, you can place your order by contacting our team on 0300 4743839.
How do I check the status of my order?
If you have received an incorrect or defected product, please contact our team on 0300 4743839.
How do I start my return?
Simply contact our team on 0300 4743839 or log in to your account on our website to check your order status.